Privacy Policy

This Privacy Policy explains how Orkay Tiles (hereinafter referred to as “VGPL”, “we”, “us”, “our”) may collect, use, store, disclose, or otherwise process your personal data when you use our website (“Website”), and describes the rights you may have with respect to your personal data.

VGPL is committed to providing a high level of protection regarding the processing of employees’, vendors’, clients’, and customers’ personal data in line with applicable data protection laws and regulations.

VGPL will comply with local laws wherever applicable.

Processing Personal Data

The only form of “sensitive personal data or information” (as defined under applicable laws) that may be collected from time to time includes bank account details of our employees, consultants, and vendors for legitimate business needs. We also aim to remain compliant with applicable privacy and data protection requirements (including India’s Digital Personal Data Protection Act, 2023, where applicable).

Categories of personal information we may collect (as applicable):

• Name, address, email address, and other contact details.
• Copies of Aadhaar card, PAN card, or alternate residence proof (where applicable).

We may process personal data for legitimate, necessary, and legally compliant purposes, including (but not limited to):

Purposes of Processing

• Processing applications for products and services.
• Sending information about products/services for marketing purposes and promotions (where permitted).
• Complying with applicable laws, regulations, directives, judgments, court orders, and contractual obligations.
• Establishing, exercising, or defending legal rights and obtaining professional/legal advice.
• Providing contractual/statutory benefits and handling compensation, reimbursements, and related actions.
• Carrying out disciplinary actions, investigations, inquiries, or proceedings for internal governance.
• Providing payments to vendors/suppliers/clients/customers/employees/consultants as required.
• Evaluating prospective employees/consultants for career opportunities.
• Processing queries/requests/complaints and maintaining customer support operations.
• Performance of contracts/agreements executed by VGPL.
• Fulfilling legal/regulatory obligations and protecting legitimate interests.
• Ensuring adequate quality of products/services and reducing excessive risk to stakeholders/parties.

Where providing data is optional and you choose not to share it, certain features (such as personalization that requires such data) may not function properly for you.

Any personal data collected by VGPL may be retained in our records, physically and/or electronically, as required for business, compliance, and lawful purposes.

Employees/consultants may voluntarily provide Aadhaar information for verification purposes. For verification, you may also provide other government-issued identification documents evidencing personal details (such as residence proof: driver’s licence, passport, electricity bill, registered rent agreement, etc.).

Access to Personal Data

Your personal data (including sensitive personal data, if any) will be accessible only to a limited group of recipients on a strict need-to-know basis. This may include: (i) for employees/consultants, authorized HR personnel, and (ii) for other stakeholders and contracting parties such as clients, customers, vendors, suppliers, accountants, or others as required by applicable law.

This Privacy Policy does not apply to third-party websites where our online advertisements may be displayed, or to third-party websites that we do not operate or control.

To the extent permitted by law, VGPL may record and monitor communications with VGPL to ensure compliance with legal obligations and internal policies.

Retention of Personal Information

Personal data is retained in a form that permits identification only for as long as necessary for the purposes for which it is processed, and in line with legal, regulatory, or statutory requirements.

At the end of applicable retention periods, personal data may be deleted or archived to comply with legal retention obligations or limitation periods.

How to Access and Control Your Personal Data

Subject to applicable laws and guidelines, you may have rights relating to your personal data, such as access, rectification, review, correction/modification, erasure, restriction of processing, data portability, or objection to processing (as applicable).

Where permitted by law (for example, in case of excessive or manifestly unfounded requests), a fee may be charged to fulfill requests, subject to applicable conditions.

We will provide information on action taken on a request pertaining to your rights without undue delay and generally within one month of receipt of the request (subject to applicable law).

Security

The security and confidentiality of your personal data (including sensitive personal data) is important to us. VGPL implements appropriate safeguards and invests resources to protect and maintain the confidentiality of personal data.

Changes to this Privacy Policy

VGPL may update this policy from time to time at its discretion. We encourage you to review this page periodically to understand how changes may affect the use and protection of your personal information.

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Information We Do Not Collect

When you use our App, please be assured that we do not collect, store, or process personal data that can identify you. This includes (but is not limited to):

• Personal Identifiable Information (PII): We do not collect your name, address, email address, phone number, or other personally identifiable information.
• Location Data: We do not track your location or gather location data from your device.
• Device Information: We do not collect device details such as device type, operating system, or unique identifiers.
• Usage Data: We do not collect data about how you use the App, including actions taken within the App.

Third-Party Services

Our App does not use third-party services or tools that could collect or access your personal data.

Cookies and Tracking Technologies

We do not use cookies, web beacons, or other tracking technologies to collect information about your activities on our App.

Changes to this Privacy Policy (Mobile)

We may update this Mobile Privacy Policy from time to time. We will notify changes by updating the “Effective Date” at the top of this policy. Please review it periodically.

Who to Contact

If you have questions regarding this privacy policy or protection of personal data, you may contact: